Privacy Policy | BloodLink

At BloodLink, we are committed to safeguarding your privacy and ensuring the security of the personal data you provide. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our blood request portal through the external messenger chatbot.

Information Collection and Use

When using our messenger chatbot or blood donation portal to make a blood request, you may be required to provide certain personal data, such as your contact information, blood type, and location & so on. By interacting with the chatbot and providing this information, you automatically consent to its collection and use for the sole purpose of facilitating blood donations and emergency response.

Data Sharing

By engaging with the messenger chatbot or blood donation portal and submitting your blood request, you acknowledge and agree that the information you provide may be shared with potential blood donors and relevant authorities solely for the purpose of arranging blood donations and responding to emergencies. We will never sell, rent, or lease your personal information to third parties.

Data Security

BloodLink takes the security of your data seriously. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once your request is fulfilled, we may retain aggregated and anonymized data for analytical purposes.

Consent and Opt-Out

By using our messenger chatbot or blood donation portal to request blood, you consent to the terms outlined in this Privacy Policy.

If you wish to withdraw your consent or have your data removed from our records, you can contact us at contact@bloodlink.app. Please note that withdrawing consent may limit our ability to fulfill your blood request.

Changes to the Privacy Policy

BloodLink may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this statement periodically for any updates.

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please don't hesitate to contact us at contact@bloodlink.app